Refund and Cancellation Policy

Algoforge provides custom software development services, SaaS products, and digital solutions. Refund, cancellation, and payment terms depend on the specific type of service, product, subscription, or agreement involved.

This page provides a general overview of our approach to refunds and cancellations. Specific terms for each engagement will be governed by the applicable proposal, contract, or product-specific agreement. In the event of any conflict between this policy and a signed agreement, the signed agreement shall prevail.

For custom software development projects, product development engagements, and related professional services, refund and cancellation terms are governed by the signed proposal, statement of work, milestone plan, or contract between Algoforge and the client.

Depending on the agreement, the following may apply:

• Work already completed, time spent, and resources allocated up to the point of cancellation may be non-refundable.
• Discovery, design, development, testing, and deployment costs incurred may be non-refundable depending on the project stage.
• Third-party costs (such as licensing, hosting setup, API fees, or tools) may be non-refundable once incurred.
• Any refund, if applicable, will be calculated based on the specific agreement and project status.

We encourage clients to discuss cancellation terms openly. Algoforge will work in good faith to reach a fair resolution based on the work completed and the terms agreed upon.

If Algoforge launches paid SaaS products, subscription-based services, or recurring billing plans, the applicable cancellation and refund terms will be clearly displayed in the product-specific terms of service, subscription agreement, or billing page.

General guidelines for future SaaS offerings may include:

• Cancellation terms and notice periods will be specified at the time of subscription.
• Refund eligibility, if any, will depend on the billing cycle, usage, and product terms.
• Users will be able to cancel their subscription through their account or by contacting Algoforge.

Product-specific terms shown at the point of purchase or in the applicable agreement will control any paid subscription.

If Algoforge sells digital products (such as templates, code libraries, design assets, or digital downloads) in the future, refund eligibility will depend on the nature of the product, access granted, and product-specific terms displayed at the point of sale.

Product-specific terms shown at the point of purchase will control any digital product transaction.

If you wish to cancel a project or service engagement, please contact Algoforge as early as possible. We will work with you to understand the situation and determine next steps based on the project stage and applicable agreement.

To initiate a cancellation or discuss your options, please reach out to us through our contact form with your project or agreement details.

For any questions about refunds, cancellations, or payment terms, please contact us:

• Website: Contact us via our inquiry form
• Project or invoice reference: Please include relevant details if your inquiry is about an active engagement.